Refund policy

At Valloria Paris, we are committed to delivering exceptional quality and a premium shopping experience. If your order does not meet your expectations, we're here to help.

Returns are accepted within 3 days of delivery.

Items must be unused, unopened, and returned in their original packaging with all protective seals intact, along with proof of purchase.

For hygiene and quality assurance reasons, opened or used fragrances cannot be returned.

For Cash on Delivery orders, we recommend inspecting the package upon delivery. If the package appears damaged before acceptance, you may refuse the shipment.

Once an order has been accepted and paid for, it is covered by our standard 3-day return policy.

To request a return, please contact us before sending your item. Returns sent without prior approval cannot be accepted.

Email: valloria.com@gmail.com
WhatsApp: +92 319 5075943

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery with photos of the product and packaging. Our team will review your request and provide the appropriate solution.

Once your returned item has been received and inspected, you will be notified of the outcome.

Approved refunds are processed within 5–7 business days via Bank Transfer, JazzCash, or Easypaisa.

France
Norway
Pakistan

Our team is happy to help with any questions about returns or refunds.

Email: valloria.com@gmail.com
WhatsApp: +92 319 5075943
Hours: Monday – Saturday, 10:00 AM – 9:00 PM (PKT)